Payment Terms and Policy
Welcome to Whoop Pickleball! Below are the details of our payment terms and policy to ensure a smooth shopping experience:
Accepted Payment Methods
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express, Discover etc.)
- PayPal
- Apple Pay / Google Pay / Shop Pay
Payment Processing
All payments are processed securely using PayPal / Shopify Payment. We do not store your payment information on our servers.
Currencies
All prices are listed in USD. If you are purchasing from another country, your bank or payment provider may apply currency conversion rates or additional fees. Please consult your provider for more information.
Order Verification
For your security, we may request additional information to verify your order. If we cannot verify your payment or identity within 48 hours, your order may be canceled, and a full refund will be issued.
Payment Failure
If your payment is declined, please:
1. Confirm your card details are entered correctly.
2. Check with your bank or payment provider to ensure no restrictions are in place.
3. Try an alternative payment method.
Refunds and Disputes
- For refunds, please refer to our Refund Policy.
- If you believe your payment has been charged incorrectly, contact us at support@whoopickleball.com within 3 business days.
Taxes and Duties
Prices shown on our website exclude applicable taxes and duties. Depending on your location, you may be required to pay local taxes, import duties, or customs fees. These charges are your responsibility and will not be covered by Whoop Pickleball.
Contact Us
For questions regarding payments, please reach out to us at:
Email: support@whoopickleball.com